FlipChap Reviews

FlipChap has an overall rating of 4.8 based on 24 reviews. Customer feedback on FlipChap is mixed: FlipChap reviewers highlight positive aspects like user-friendly interface, wide range of products, competitive pricing, which strongly appeal to budget-conscious shoppers and tech-savvy consumers. However, FlipChap is often criticized for its slow customer service response, occasional stock issues, limited international shipping.

4.8/5.0

24 reviews

5 Stars

19

4 Stars

0

3 Stars

0

2 Stars

0

1 Star

1

All FlipChap Reviews (24)
BradBryant
January 07, 2023
"Super Simple to Use... The Crew at Flip..."
Super Simple to Use... The Crew at Flip Chat was incredibly professional... for my fiancé's boudoir book, they managed to efficiently put together and speed up my order. I'm definitely gonna use them for my wedding albums.
smiladhi
November 29, 2022
"Absolutely Thrilled with My Book's Appearance"
I’m really excited about how my books came out. They didn’t have any pictures, just words, but they look stunning. I chose a linen cover with gold lettering, and it’s just gorgeous.
purplewolf764
February 15, 2022
"Quality of My Photo Book Exceeded Expectations"
I gotta say, I'm really impressed with the quality of the photo book I got. My package showed up in less than two weeks after I placed my order. The customer service team is fantastic. They contacted me to let me know about possible mistakes I might wanna fix. I’ll definitely be using FlipChap again.
BrittanyCarpenter
January 20, 2022
"Blown away by the quality of my..."
I’m really impressed with the quality of my Flipchap album! The standout aspect of this experience was definitely the customer support. I thought it would take ages to get my order, but I got everything in just 10 days after I placed it. Since I’m a bit of a newbie with photo books, I got a personalized email from customer service right away, checking that everything was set up how I wanted and giving me some great tips. I’m so thrilled, I can hardly believe it. Thanks a ton, Flipchap :)
Leona.Perry
December 01, 2021
"Awesome personalization options and top-notch support"
I picked FlipChap because they offer those little customization details that other big names like Shutterfly just don’t have. The software for creating photo books was a breeze to navigate.

However, the main reason I’m giving this a 5-star rating is definitely the customer support I got from Daniel. He reached out to me to point out a possible mistake in my design, allowing me to fix it before it went to print. He communicated in a friendly and personal manner, unlike the cold, scripted responses you often get from many online shops; that genuine human touch really elevates the customer experience (I wish more companies would catch on to this).

I highly recommend FlipChap! I’ll definitely be back!
smallwolf166
September 09, 2021
"Fantastic service and quality"
The customer service and quality have truly surpassed what we anticipated. This book was a present, and it was a hit! It even included some unexpected goodies that were a nice touch. Plus, the printing and shipping were done way quicker than we thought. We’re definitely coming back and are super satisfied customers.
jessyholden
April 16, 2021
"Absolutely Fantastic!!!!!!!"
I was on the hunt for a portfolio box for my design projects, and these folks made the process super simple. I mentioned that I was in a bit of a rush since it was for graduation, and they delivered it to me in no time. They even followed up to ensure it arrived and that I was satisfied with what I received. If you're looking for a portfolio box, definitely grab one from FlipChap, they're just awesome!!! :)
VincentGraham
January 28, 2021
"Searching for higher quality albums?"
I've been on the hunt for some top-notch albums. Honestly, you don't need to search anymore—FlipChap is fantastic! It went beyond what I thought it would be. Plus, the support crew is really great too.
paul____
January 21, 2021
"Thrilled with the outcome"
I got the book and the presentation box yesterday, and I gotta say, I’ve never come across such stunning craftsmanship before!! Both items are gorgeous and top-notch! The finishing touches and the packaging were simply outstanding!

I’m truly thrilled with the outcome!
biggorilla374
December 29, 2020
"Not a fan of Flipchap - pricey shipping and tricky cover edits"
I can't say I’d recommend Flipchap. The whole customization thing was a bit of a hassle and not very precise. The tools for layout were pretty confusing, and it wasn’t obvious if full-bleed images could be used. We ran into a bunch of hidden fees when we added the photo books to our cart - the shipping cost was nearly as high as the book itself, and if we wanted to personalize the cover with our names and date, that would set us back an extra $30. Plus, they only accept PayPal, which was a real pain for us. I won’t be ordering from this company again.
FeleciaFerguson
September 18, 2020
"Amazing service from this company!"
We were fortunate to discover this company for our wedding album printing, and they absolutely nailed it! The customer service was boutique-level, the print quality was top-notch, and the finishing touches were all hand-crafted. Truly the best company around!
ticklishladybug459
August 10, 2020
"Absolutely Love Flipchap!"
Teaming up with Flipchap turned out to be an awesome experience! Right from the start of the journey to when we got the final product, I was completely happy the whole way through! I had a special request for my albums and was in touch with Jason from Flipchap; he was super quick to respond to my emails. He addressed all my queries and explained everything clearly, ensuring he grasped the vision I had. The album was produced in no time, and the shipping was lightning fast! When the albums arrived, I was totally blown away! IT WAS JUST WHAT I HAD HOPED FOR! The cover, the albums, the USB, the colors... everything was spot on! I’ll definitely keep coming back to Flipchap for all my album needs! Huge thanks to Flipchap!
CassandraKelly
June 04, 2020
"Flip Chap Albums Surpassed My Expectations"
Flip Chap Albums really blew me away. As a wedding photographer, I've always had a tough time finding an album company that I truly connected with, from the assembly process to the finished product. The quality is top-notch, and making the pages is a breeze. The turnaround time was pretty decent too; I got my book in about 2-3 weeks. I’ll definitely be coming back for more and I highly suggest this company to anyone in need of an album. Big shoutout to Flip Chap!
smallmouse815
May 15, 2020
"A Must-Have!"
I just got my wedding album and, man, it’s amazing! 🤩 The quality exceeds what I thought it would be; it resembles a gallery book that’s been designed and printed by pros. I totally recommend it, definitely worth the cash!
GregoryElliott
April 10, 2020
"Awesome quality! Super pleased with our purchase!"
Working with Jason was a breeze. He got back to us fast, and we’re absolutely thrilled with our photo album. It’s a flat layout with full-bleed pages. Just gorgeous!

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